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Comments or Complaints

Home » Living » Leisure Services » Sports Development » Customer Relations » Comments And Complaints

Customers can communicate their impressions via the customer feedback form or by emailing the Sports Development Officer directly. 

Comments Forms are available from Sports Development Information area at Roe Valley Leisure Centre reception or by clicking here.

Completed forms can be left in the customer comments box at RVLC reception, left at reception in Dungiven Sports Pavilion or posted to the Sports Development Officer, C/o Roe Valley Leisure Centre, 9 Greystone Road, Limavady, BT49 0ND.

All written comments or complaints will be responded to within 7 working days by the Sports Development Officer.

The Sports Development team will analyse comments and complaints every quarter to identify trends and to ensure that, where applicable, remedial action is implemented.

The most recent results of this analysis are posted here.

 

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